Fractional COO and Operational Services

A consultant or business coach analyzes your organization, delivers recommendations, and typically moves on. A Fractional COO becomes part of your leadership team, taking ownership of operational outcomes and driving implementation alongside you. The difference is accountability: a Fractional COO is responsible for results, not just advice. Depending on the scope, the Fractional COO can coach, mentor, and manage teams allowing for full development of you and the team long term.

The goal of our partnership is to free your time, not consume it. The onboarding phase requires the most collaboration as we establish priorities and build understanding of your organization. Once engaged, we work intentionally to minimize your involvement in operational details, bringing you into conversations only when strategic decisions require your input.

If people management is among your operational challenges, absolutely. With two decades of leadership experience across teams of varying sizes, DRV Performance provides the coaching, mentorship, and direct management your team needs to perform at their highest level. We build internal leadership capacity so your organization becomes stronger, not dependent.

Both. DRV Performance brings senior expertise to develop strategy and the practical skills to implement it with you and your team. We do not simply talk about work, we do the work. Depending on your needs, that might mean leading a system implementation, restructuring a department, negotiating with vendors, or building the operational playbook your organization lacks.

Fractional COO services deliver the greatest value for organizations with $1 million or more in revenue that have defined growth objectives. However, organizations at earlier stages experiencing rapid growth or significant operational challenges may benefit from support sooner. The best way to determine fit is a consultation where we assess your specific situation.

Investment varies based on the scope of engagement and your organization's specific needs. The initial consultation is complimentary and designed to determine whether DRV Performance is the right fit. At the conclusion of that conversation, we will discuss which engagement level aligns with your requirements and provide transparent pricing.

DRV Performance serves growth-stage companies and established organizations across industries that face operational complexity as they scale. Our experience spans healthcare, professional services, and other service-based businesses. The AlignedOS™framework applies universally to organizations navigating growth transitions, operational challenges, or the need to build sustainable systems. During our consultation, we assess fit based on your specific situation and objectives.

An Online Business Manager typically focuses on managing day-to-day operations of digital or online businesses. A Fractional COO operates at the strategic level, partnering with you to define organizational direction, architect systems for scale, lead significant change initiatives, and build leadership capacity throughout the organization. The distinction is strategic scope and executive-level accountability.

Operational challenges do not always respect business hours. As part of our initial consultation, we discuss the level of support your organization requires and establish communication expectations that balance accessibility with sustainable engagement. DRV Performance is committed to being available when you genuinely need support.