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Fractional COO and Operational Services
In its simplest form, a Fractional Chief Operations Officer acts as a part-time Chief Operations Officer. Many small and growing businesses have reached the stage, in which an operational leader is required, but the economics are challenging. By collaborating with a Fractional COO, businesses can bridge this gap and continue to grow without the expense of a full-time executive!
A fractional COO brings a fresh set of eye and takes care of all operational matters to lighten your load and help you focus on achieving your long-term business goals. These are the different areas of expertise that we provide:
Operational Assessment: Evaluate business operations to improve operational efficiency
Process Improvement: Optimize and streamline operational processes and procedures
Project Execution: Implement projects with customized project management methodologies that align with the organizational strategic growth
Change Management: Guide your organization through business transformation and change initiatives
KPI and Metric Reporting: Identify metrics to measure organizational performance and growth
Strategic Planning: Establish strategic direction, create a plan, and take the necessary steps for implementation
Engagement Options
Advisory
Strategic guidance for leaders who have internal capacity to execute
You have a team that can get things done. What you need is an experienced operational perspective, someone to think alongside you, pressure-test decisions, and help you see around corners. You are not looking for someone to do the work. You are looking for someone to sharpen how you think about the operational work.
Includes: Weekly advisory sessions, asynchronous and synchronous access for operational questions, monthly priorities review, leadership team consultation and coaching as needed.
Commitment: 3-month minimum
Operational Leadership
Hands-on partnership for organizations building operational infrastructure
You are past the point of just needing advice. You need someone in the work, designing processes, aligning teams, building the systems that will carry your organization forward. This is not consulting from the sidelines. This is operational leadership on a fractional basis, with real ownership of outcomes.
Includes: Everything in Advisory, plus weekly operational leadership, direct involvement in 2-3 priority initiatives per quarter, process design and documentation, team alignment sessions, KPI development, and quarterly strategic reviews.
Commitment: 6-month minimum
Operational Transformation
Embedded leadership for organizations navigating significant operational change
Your organization is at an inflection point, rapid growth, integration, leadership transition, or a fundamental shift in how you operate. You need an operations leader embedded in your organization, working alongside your leadership team, driving change from the inside.
Includes: Everything in Operational Leadership, plus near full-time presence, leadership team participation, cross-functional initiative ownership, technology and platform oversight, organizational design, change management, and board-facing operational updates.
Commitment: 6 to 12-month engagement
What We Deliver
Execution
Change and Transformation
Change and Transformation
Translate vision into results with disciplined execution through project management, training, and implementation support that delivers on time, on budget, and with measurable impact
Change and Transformation
Change and Transformation
Change and Transformation
Assist organizations on their transformation journeys with change management practices, leadership coaching, and playbooks to help manage change and engage the team
Optimization
Change and Transformation
People and Culture
Drive operational excellence with our process improvement services. We uncover inefficiencies, streamline workflows, and design systems that deliver lasting value
People and Culture
Leadership Coaching
People and Culture
Build a culture that fuels high performance. We partner with leaders to enhance employee engagement, foster inclusive and purpose-driven workplaces, and align culture with strategy
Strategic Planning
Leadership Coaching
Leadership Coaching
Bridge vision and execution through bold, actionable strategy. We facilitate strategic planning processes that clarify direction, align stakeholders, and translate ideas into clear priorities ensuring your goals drive meaningful, measurable success
Leadership Coaching
Leadership Coaching
Leadership Coaching
We create customized leadership development pathways through strengths-based assessments and executive coaching, empowering leaders to unlock their potential, elevate team performance, and drive strategic outcomes